Steps to Inquire About the Status of a Collaboration Request:
1. Access the Taawon Platform via the designated link.
2. Log in using the National Single Sign-On (Nafath).
3. Select the My Requests section.
4. The request status will be displayed
Service Level Agreement
Bisha University is committed to providing support and assistance to beneficiaries through various communication channels, ensuring the needs of all visitors and users of the university's electronic platforms and services are met, with a focus on ease of access and quick response.
The electronic content has been designed and helpful links provided, including:
- Technical support
- Frequently asked questions
- Inquiry system
This can be accessed through the official university website: [https://www.ub.edu.sa](https://www.ub.edu.sa)
Assistance and Support
Bisha University reaffirms its commitment to providing services that achieve beneficiary satisfaction, in accordance with the directives of the wise leadership, by making access to services as easy as possible and at all times.
Please note that the specified time in the service card does not include periods of insufficient information or delays by the beneficiary in completing the request. It also does not include the time taken to process requests that require review by external government entities or third parties.
The university is committed to responding to inquiries and complaints as detailed in the electronic services guide. You can visit the following link to view all university services: [https://www.ub.edu.sa/eservices](https://www.ub.edu.sa/eservices)
Privacy and Confidentiality of Information
Bisha University is dedicated to ensuring the confidentiality and privacy of information according to the highest standards, making it one of its primary priorities. The university adheres to a clear privacy policy, and details can be found on the terms of use and privacy page via the Bisha University portal.
